MONDAY – FRIDAY
9.00 – 18.00 GMT+06
Important new security measures
Proper size kennel
animals must have room to stand up and turn around. dogs and cats must have a minimum of two inch clearance above the top of their head/ears will standing in their kennels. >>>snub nose breeds and snub nose mixes must have three inch clearance above the top of their head/ears will standing in their kennels. undersized kennels will not be shipped by pet air. kennels with doors on top of kennel are not acceptable. when in doubt use larger kennel kennels must be made of hard plastic with ventilation holes on all sides. collapsible or metal kennels are not acceptable. clamp together kennels are not acceptable. several airlines now require the top and bottom of the kennel to be fastened together with metal nuts and bolts. clamp together kennels are not accepted by many airlines and are not recommend for use by pet air, inc.
Food and water cups
all kennels must have at least one food and one water cup dual cups are acceptable cups must be securely fastened to kennels. snap on cups have a tendency to come off and may cause shipments to be turned down by airlines.
all kennels must be clearly marked with shipper’s name, address and phone number. also consignee’s name, address and phone number.
Live animal labels
all kennels require a live animal label on top of kennel. and a live animal label with arrows pointing up on the back or side of kennel.
Last time feed and watered
all kennels must be marked with the last time and date the animals were fed and watered.
all shipments require two copies of a health certificate that is no more than ten days old. one copy must be attached to airbill. and one copy attached to the kennel.
if temperatures are below 45 degrees anywhere along the route of your shipment you may need an acclimation statement from your veterinarian if the airline you are shipping on requires one. when below 45 the acclimation statement must state the lowest temperature the animal is acclimated to.
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